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DELIVERY INFORMATION

 

Cut-off Times

  • Orders that are placed before 2.00pm on a working weekday, will be shipped on the same day. Any order placed after 2.00pm will be shipped on the next working day available. Note: We do not ship orders on weekends or UK bank holidays.]

 

UK Delivery Information

 Shipping Method

Price

Arrives In

Royal Mail Tracked 48

£3.99 (Free for orders over £50)

2-3 working days

Royal Mail Tracked 24

£4.99

1 working day

 

 

  •  If your order has not arrived within the time specified above, please contact us. Please ensure you contact us within 7 working days in the unlikely event that you have not received your order within the delivery timeframe.

 

International Delivery Information

Royal Mail International Non Tracked (EU)

£7.99 (Free for orders over £75)

5-7 working days

Royal Mail International Non Tracked (ROW)

£7.99 (Free for orders over £75)

7-10 working days

Royal Mail International Tracked (EU) (NEW)

£11.99 (Free for orders over £100)

5-7 working days

Royal Mail International Tracked (ROW) (NEW)

£11.99 (Free for orders over £100)

7-10 working days

 

 

  •  Please note: We strongly recommend using a tracked service for your delivery, to ensure maximum safety of delivery. If you select an untracked service, we will not be able to track the status of the package.
  • Please be aware that you are responsible for making sure that you provide the correct address. Failure to do so may result in loss of package or having to pay for delivery again if the package is returned to us.
  •  Shipping times above are an estimate, based on Royal Mail. Please allow the full shipping time to pass, plus an additional 3-5 working days before contacting us if your delivery hasn't arrived.

 

Sale / Launch Information

  • During sale / launch times, you may experience a slightly slower delivery. Please allow an extra 1-2 working days for us to ship your order, due to higher volume of orders for us to process.

 

Tracking Information

 

Addresses 

  • You are responsible for ensuring you input the correct address. Failure to do so may result in loss of package / re-paying the delivery fee for us to send out your order again, if it is returned to us by Royal Mail.
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